Visiting Guidelines for Patients

King Hamad University Hospital

General guidelines:

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Visiting hours for Patient wards

Daily, from 4:00 pm to 8:00 pm

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Number of visitors

To ensure the safety of patients, it is prohibited for more than twovisitors to enter at the same time during the visit.

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Registration of companions

Those who wish to stay with the patient in the ward mustregister their information at the nursing office upon their arrival to the relevant ward (allowed number: One companion only).

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Visiting children

It’s preferable to avoid visiting children under the age of 14, for their safety.

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Seasonal infection

If you have a seasonal disease, please avoid visiting sick people.

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Infection transmission

To prevent transmission, wash your hands with soap and waterfrequently and use hand sanitizer before and after the visit.

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Smoking

Smoking is strictly prohibited at King Hamad University Hospital, and it is notallowed to bring or use any form of tobacco, including electronic cigarettes.

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Audio and photography recording

Photography, video recording, and voice recording areforbidden as per King Hamad University Hospital rules and policy.

Dear visitor, please;

  • Knock on the door and ask permission before entering patient's room.

  • Speak calmly and avoid actions that may disturb the patient, or other patients, or the staff at King Hamad University Hospital.

  • Do not sit on the patient's bed or touch any of the equipment in the patient's room

  • Bringing in food and beverage from outside is prohibited unless the supervising physician has given a prior permission.

  • Maintain sterilization and wear personal protective equipment when requested by the medical team and follow the educational instructions posted on the patient room door.

  • Respect the privacy and confidentiality of all patients staying at King Hamad University Hospital.

  • If you have any questions about any matter at King Hamad University Hospital, please inform the Hospital staff so they may assist you properly.

  • Please note that updates on the patient’s condition will be given during the doctor’s daily morning rounds, and that no confidential information about the patient will be shared over the phone. Inform the nursing supervisor that you would like to talk with a specialist and provide the names of two family members.

  • Thank you for helping us provide a safe environment for our patients.

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